Shipping policy
Shipping Options & Delivery Times
Express Shipping via UPS
We offer fast and trackable delivery through UPS for urgent orders.
Free Shipping
Enjoy free express shipping on all orders over $99.
Order Processing
We process orders quickly and aim to ship all weekday orders within 24 hours.
Please note:
Orders placed on weekends or holidays will be processed on the next business day.
Custom or bulk orders may require additional processing time. If so, we will notify you with an estimated dispatch date.
Important Notice
While we always strive to meet estimated delivery times, delays caused by the shipping carrier may occur — especially during peak seasons, weather disruptions, or other unforeseen circumstances.
Once a package has been handed over to the carrier, we unfortunately cannot be held responsible for delivery delays.
Limitation of Liability
Penguink Transfers shall not be held liable for any indirect, incidental, consequential, or special damages arising from:
- Shipping delays
- Lost packages
- Damaged shipments
- Inability to use delivered products
Our responsibility for shipping-related issues is strictly limited to the value of the original order placed directly with PenguinkTransfers.
We do not accept liability for any costs, damages, or claims arising from third parties, including end customers, resellers, or actions taken by shipping carriers beyond our control.
All shipping and delivery times provided are estimates only. Once an order has shipped, any further delays are the responsibility of the carrier.
Need Help?
For shipping questions, special delivery requests, or assistance with your order, feel free to reach out to us at: info@penguinktransfers.com.